AxQuisite Ecommerce Solution
AxQuisite Ecommerce Solution is a flexible, headless, and modular e-commerce solution built for real-world business operations. It empowers retailers, wholesalers, franchises, and startups to streamline their workflows with full control and customisation. The solution is extensible and future-proof as it can be customised to meet your business needs.
Benefits
Unified Customers Experience
Seamless, consistent services across online, in-store and all channels
Increase Sales
Smart upselling and cross-selling using AI. This includes product recommendations, chatbot and marketing advisor
Enhance Scalability
Easily expand to new outlets, channels or markets without disruptions
Data-driven Insights
Analyse sales, products and customers to improve strategies and grow faster
Highly Secure
End-to end encryption, strict permissions and audit trails keep data safe
Short Time To Market
Pre-built modules and a flexible platform that speed up customisation and deployment
Reduce Operational Cost
Use AI Agents to handle customer inquiries 24/7, freeing up human agents for complex tasks and lowering support costs.
Efficient Order Fulfilment
Drive repeat purchases through personalised campaigns, memberships, referrals, and loyalty programs across multiple channels.
Enhance Customer Engagement
Streamline fulfilment with inventory and order tracking, ensuring smooth operations and faster delivery.
Key Features
Multi-Outlets Support
One system. Many outlets.
Manage all your physical stores, pickup points or distribution hubs from a single backend. Each outlet can have its own inventory, operating hours, pricing, and team access — all controlled from one place.
Operate multiple outlets under a central account
Customise inventory, pricing, and promos per outlet
Set access roles for outlet-specific staff
Monitor and fulfil orders centrally across all outlets
Headless Commerce
Total design freedom, without platform limits.
Build the customer experience exactly how you want, across web, mobile or apps — while we handle everything behind the scenes. Our platform separates the visual layer from the business engine, so you can innovate faster without being boxed into templates.
Full flexibility to design unique customer journeys
Faster updates to the layout and user interface
Consistent backend operations even across different frontends
Ideal for businesses with customer design, movile-first goals or unique UX
Omnichannel
Deliver the same experience, no matter the platform
Our platform bridges in-store and online sales channels. Enable features like click-and-collect and shared loyalty points, while keeping your data synced in real-time
Inventory sync across channels
In-store pickup and delivery support
Loyalty and rewards across the web and outlets
Unified customer profile and order history
Campaigns & CRM
Target the right customers, with the right message, at the right time
Reach the right audience with campaigns powered by real customer data. Use customer profiles, segmentation, and analytics to plan, launch, and measure personalised campaigns that connects
Segment customers by behaviour, spending and more
Automate referral, sign-up and reward campaigns
Auto-generate EDMs using built-in newsletter tools
Track engagement and ROI with campaign analytics
AI-Powered Engine
Smarter responses, sharper recommendations — powered by AI
Leverage advanced artificial intelligence to improve customer support and product discovery. Our omnichannel AI agent delivers fast, relevant replies across chat and messaging platforms, while intelligently escalating complex queries to human agents. Behind the scenes, our machine learning engine personalises upsells based on real customer data and behaviour.
Instantly respond to enquiries via AI chat across all channels
Auto-assign complex queries to human agents
Recommend products based on trends, history, and customer profiles
Boost conversion with smarter, data-driven suggestions
Membership & Loyalty
Reward loyalty and unlock exclusive customer experiences
Manage customer profiles with tiered membership levels that offer gated access to premium services and perks. Each tier can unlock unique content, benefits and pricing. This encourages loyalty, repeat purchases and upgrades through ongoing engagement.
Create tiered membership levels with exclusive access
Offer member-only discounts, content or services
Personalise benefits based on tier and customer history
Encourage upgrades an
Use Case
Food & Beverage
For restaurants, cafés, chains, or food retailers — manage custom meal options, modifiers, and outlet-based pricing. Reward customers for their loyalty
Delivery, dine-in or pickup order flows
Customer points, coupons and referrals
Outlet-level configuration and reporting
Retail
Whether you are selling clothes, gadgets or accessories — our system helps you manage everything from products and inventory to orders and customer engagement in one place
SKU and variant controls (size, colour, type)
Outlet and warehouse inventory visibility
Integrated loyalty, coupons and campaigns
Real-time sales and fulfilment reports
Travel & Events
Perfect for events, tours or attraction-based businesses. Let users select ticket types, dates, time slots — and redeem them online or in person
Flexible ticketing with capacity control
Timeslot and calendar-based scheduling
Redemption management
Bookstore
Great for bookstores, music shops or any businesses with product variants and metadata. Manage editions, format, languages, authors and stock across outlets
Metadata support (ISBN)
Massproduct upload/update
Advanced search and categorisation
Support for in-store and online browsing